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Title
Text copied to clipboard!Healthcare Coordinator
Description
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We are looking for a dedicated and organized Healthcare Coordinator to join our team. The ideal candidate will be responsible for ensuring seamless communication between patients, healthcare providers, and administrative staff. This role plays a critical part in managing patient care plans, scheduling appointments, and maintaining accurate medical records. The Healthcare Coordinator will also assist in navigating insurance processes and ensuring that patients receive timely and appropriate care.
As a Healthcare Coordinator, you will work closely with doctors, nurses, and other healthcare professionals to support patient needs and improve the overall quality of care. You will be expected to demonstrate strong interpersonal skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Your role will involve both administrative and patient-facing responsibilities, requiring a compassionate and service-oriented approach.
Key duties include coordinating patient intake and discharge procedures, verifying insurance coverage, updating electronic health records, and facilitating referrals to specialists. You will also be responsible for educating patients about treatment plans and ensuring they understand their healthcare options. The successful candidate will have a solid understanding of healthcare regulations and privacy laws, such as HIPAA.
This position requires excellent organizational skills, proficiency in healthcare software systems, and the ability to handle sensitive information with discretion. Prior experience in a healthcare setting is highly desirable. A background in nursing, medical administration, or public health will be considered an asset.
If you are passionate about making a difference in patients’ lives and thrive in a collaborative healthcare environment, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Coordinate patient appointments and follow-ups
- Maintain and update patient medical records
- Communicate with healthcare providers and insurance companies
- Assist patients in understanding treatment plans
- Verify insurance eligibility and coverage
- Facilitate referrals to specialists and other services
- Ensure compliance with healthcare regulations and privacy laws
- Support patient intake and discharge processes
- Manage administrative tasks related to patient care
- Provide excellent customer service to patients and families
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Previous experience in a healthcare setting
- Knowledge of medical terminology and healthcare procedures
- Familiarity with electronic health record (EHR) systems
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Understanding of HIPAA and patient confidentiality
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and healthcare software
- Compassionate and patient-focused attitude
Potential interview questions
Text copied to clipboard!- Do you have experience working in a healthcare environment?
- Are you familiar with electronic health record systems?
- How do you handle confidential patient information?
- Can you describe a time you coordinated care for a patient?
- What strategies do you use to manage multiple tasks?
- How do you ensure compliance with healthcare regulations?
- What is your experience with insurance verification?
- How do you handle difficult or emotional patient interactions?
- Are you comfortable working in a fast-paced environment?
- What motivates you to work in healthcare coordination?
